Follow our five step movers guide

movers guide


Your move Advisor

The first thing you will want to know is how much your move is going to cost. When you call us or make an enquiry online, we will arrange for our move consultant to visit your home and provide you with a free quotation.


The move consultant

Whenever possible we recommend that a move consultant visits your home in order to get a clear understanding of your requirements and to provide you with an accurate quotation for your move. The visit on average takes no longer than an hour. During the visit you can discuss packing, items of concern and any other queries you may have. It is always useful to give as much information as possible during this visit.


Your quotation and move plan

Following your survey, you will be sent a quotation, terms and conditions, insurance information, an acceptance form and a move plan. Your move plan will contain all the details relating to your move. It is important that you check that the move plan is correct and that no changes have occurred since your move consultant's visit.


Booking your move

Once you are satisfied with your quotation and move plan, you will need to book your move with us at your earliest convenience. Bookings are taken all the time so availability may change day-by-day and even by the hour. We can take payment by debit card, credit card or cheque. Cheques need to be received seven working days in advance of the move to enable clearance. A 30% deposit is required initially to book your removal then full payment is due seven days prior to work commencing.


Confirm your removal agreement

You will have received an acceptance form with your quotation. Check the details on the acceptance form and declare your value of your goods if you are insuring with us. Sign and date the form confirming your move date(s) and finally, post or scan this back to us together with your cheque or payment details.

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"I moved my 'house' into storage, then 18 months later into my new home. Everything had been stored perfectly. The team, at both houses, had been considerate, effective and polite."
Customer in BB49 - 11 Jan 2023
"Move involved 5 weeks storage in between houses. Moving into new house was a challenge. With everything having to be brought down steps from the road, but John and Jim did well."
Customer in EX20 - 12 Nov 2022
"Absolutely amazing I cannot thank Oldhams enough for their brilliant service, totally seamless, professional, efficient and value for money. I would highly recommend using Oldhams."
Customer in SA62 - 14 Sep 2022
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